21.Complaint Letter Regarding: The Fridge

Write a letter to Messers Gupta Electronics, complaining that the fridge you bought from the firm is not functioning properly. You want its immediate replacement.

Ans:-

RajanMalhotra 7-A , Model Town

Ambala City

March 05, 2020

Messers Gupta Electronics

Court Road

Ambala City.

Subject: Complaint about the fridge.

Sir

It is brought to your kind notice that I bought a Godrej fridge of 200 Liters from your shop only last month. I am regretful to inform you that the functioning of this fridge is not proper.

Its freezer is not working at all. Sometimes the fridge gets switched off automatically. It makes a loud noise when it works. If it is opened with bare feet it gives a shock.

I think this piece has some manufacturing defects. I request you to replace it immediately. The warranty card along with the original bill is being sent with this letter.

Thanks

Yours sincerely.

Rajan Malhotra.

Download the above Letter in PDF (Printable)

You are Rajbeer Singh of 20/4, KotMohalla, Kamal. You bought a Giant Whirlpool, Refrigerator of 300 litres from Sunder Electronics, Mall Road, Kamal. Within a month you found that the freezing section of the refrigerator was not giving a satisfactory working at all. Write a letter to the dealer complaining about it and asking him to replace the defective refrigerator at the earliest.

Ans. 20/4, KotMohalla

Kamal

20 April 20XX

M/s Sunder Electronics

Mall Road

Karnal

Sub: Replacement of the defective refrigerator

Dear Sirs

I am constrained to express my displeasure and resentment at the supply of a defective refrigerator by you. I bought a frost free Giant Whirlpool Refrigerator of 300 litres from Sunder Electronics on 10 April 20XX. I am sorry to say that the refrigerator didn’t give me a trouble-free and satisfactory service even for a few days. The main trouble started in the freezing section of the refrigerator. After an irritating service for a couple of days, it stopped working all of a sudden. It also started making an unbearable and irritating sound. I need not remind you that it carries a two-year warranty against any technical fault. I hope you will replace the defective refrigerator at the earliest. Needless to say that if the needful is not done, I will be compelled to go to the Consumer Court for redress.

Yours sincerely

Rajbeer Singh

Download the above Letter in PDF (Printable)