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Short Summary of the chapter : Quality
The story Quality is written by John Galsworthy. It is about a German shoemaker named Mr Gessler who lived in London. He had a small shop called Gessler Brothers, where he lived and worked with his elder brother. Mr Gessler made only custom-made boots.
He treated boot making like an art. His boots were very strong and lasted for a long time. The narrator’s father also got his boots made by him. The shop was simple, with only a few pairs of boots in the window. One day, the narrator complained that a pair of boots creaked. Mr Gessler was sad but promised to fix it. Once, the narrator wore boots bought from a big shop. Mr Gessler said softly, “Those are not my boots,” and told how big companies took away their customers by advertising, not by hard work. Later, Mr Gessler’s elder brother died.
Mr Gessler looked very old and tired but still worked hard. The narrator ordered many boots from him to support him. After a long time, when the narrator returned from abroad, Mr Gessler looked even weaker.
He again ordered many boots, but when he went back, he found the shop had new owners. He came to know that Mr Gessler had died of slow starvation because he spent all his time making perfect boots and never earned enough. The story shows Mr Gessler’s honesty, dedication, and love for his work.
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Detailed Summary of the chapter : Quality
Meeting Mr Gessler :The story Quality is written by John Galsworthy. The narrator knew Mr Gessler from his childhood because Mr Gessler used to make boots for his father. Mr Gessler was a German shoemaker living in a small shop in a fashionable part of London. The shop had a quiet look. There was no signboard, only the name Gessler Brothers. In the window, only a few pairs of boots were displayed. This showed that Mr Gessler believed in quality, not show-off.
Mr Gessler’s Love for Bootmaking :Mr Gessler lived and worked with his elder brother. He made only those boots that were ordered. Every pair of boots he made fitted perfectly. The narrator once asked if making boots was hard. Mr Gessler smiled and said, “Id is an ardt!” (It is an art). This shows he was proud of his work. His boots lasted very long because he used the best leather and worked with great care.
Experience in the Shop :Visiting Mr Gessler’s shop was different. It was very peaceful, like entering a church. Mr Gessler would come down slowly from upstairs, wearing a leather apron. The narrator would ask for a new pair of boots, and Mr Gessler would show him a beautiful piece of leather. He would say, “What a beaudiful biece!” (beautiful piece). He would then ask, “When do you wand dem?” (When do you want them?) Mr Gessler and his brother spoke English with a German accent.
Complaint About Boots :One day, the narrator told Mr Gessler that a pair of boots creaked. Mr Gessler looked sad and said that it should not have happened. He asked the narrator to send the boots back. He promised to check them and said that if they were bad from the beginning, he would not take money for them. This shows how honest Mr Gessler was about his work.
Struggle Against Big Firms :Once, the narrator wore boots made by a big company when he visited Mr Gessler. Mr Gessler immediately noticed and said, “Dose are nod my boods.” He touched a spot where the boot hurt and said big firms had no self-respect. He explained that big companies got customers through advertisements, not by hard work. He said sadly that every year he was getting fewer orders.
The Death of Mr Gessler’s Brother :After a long time, when the narrator visited again, Mr Gessler told him that his elder brother had died. Mr Gessler himself looked old and weak. His hair had become thin. But still, he showed a beautiful piece of leather and asked if the narrator wanted boots. The narrator felt sorry and ordered many pairs.
Mr Gessler’s Hard Work :The boots took a very long time to come, but they were better than ever. After some time, the narrator went abroad for over a year. When he returned to London, he visited Mr Gessler’s shop. Mr Gessler looked much older, like a man of seventy-five. He did not recognise the narrator at first but was happy to take his order.
The Sad End :The boots finally came. They were the best the narrator ever wore. He quickly sent a cheque to Mr Gessler. But when he went back to thank him, he found that the shop had been taken over by another man. The young man told him that Mr Gessler had died of slow starvation. Mr Gessler never gave time to himself. He spent all his money on rent and leather. He worked day and night but could not survive against big competition. Yet, no one made better boots than him.
Message of the Story :The story shows the honesty, hard work, and dedication of Mr Gessler. It tells us that true artists often suffer because they value quality over money. Mr Gessler’s life teaches us to respect skill, dedication, and true passion for work.
Pointwise Summary of the chapter : Quality
1.Mr Gessler was a German shoemaker who lived in London and ran a shop called Gessler Brotherswith his elder brother.
2. His shop was simple, with only a few pairs of boots shown in the window, showing his focus on quality, not advertisement.
3. Mr Gessler made only custom-made boots, and they always fitted perfectly and lasted for a very long time.
4. He treated boot making like art and felt very proud of his work, calling it “ardt”.
5. Once, the narrator complained that the boots creaked, and Mr Gessler politely promised to repair or replace them.
6. Mr Gessler was sad about the big firms taking away customers through advertisements and not hard work.
7. After some time, Mr Gessler’s elder brother died, and Mr Gessler himself became very weak and old.
8. The narrator ordered many boots from him, but after a long time, he went abroad for more than a year.
9. When the narrator returned, he found that Mr Gessler had died of slow starvation because he spent all his time and money making perfect boots.
10. The story teaches us to respect hard work, honesty, and true de dicationto one’s art.