You are the Physical Education Instructor at All Saints School, Pune. You had placed an order for sports goods with Bat and Ball Enterprises. When the items arrived you found that some of them were defective. Write a letter to the Manager, Bat and Ball Enterprises, asking him to replace defective items.
Ans.
Physical Education Dept.
All Saints School
Pune
26 January 20XX
The Manager
Bat and Ball enterprises
Pune
Subject: Replacement of damaged goods
Ref.: 965 / 49/XX.
Dear Sir
An order for some bats and balls was placed on 19 December 20XX vide bill no. 965/49/XX on and the consignment was delivered to me on 15 January 20XX. I found that the items damaged. There are cracked bats and broken helmets. Also, the footballs have holes in them. The goods I received are not of satisfactory quality.
I request for the immediate replacement of all damaged goods. I would also request you to send your delivery boy to collect the damaged goods and deliver the replaced ones within three days as it is causing a lot of inconvenience to us.
Looking forward to hearing from you.
Yours sincerely
XYZ
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