Raj Rajeshwar of 160, KesarganJ, Kolkata bought a frost-free Gobrek Refrigerator of 265 Litres from ‘Living Style’, C.R. Das Market, Kolkata. Having used it for about a month he finds that the freezing section of the refrigerator is not working at all. Now write a letter to the Sales Manager of the firm complaining about it and requesting for the piece to be replaced. The refrigerator has been given a two-year warranty against any technical fault.
160 Kesarganj
Kolkata
27 March 2003.
The Sales Manager
Living Style
R. Das Market
Kolkata
Subject — Gobrek Refrigerator Purchased From You
Dear Sir
I purchased a frost-free 265-litre Gobrek Refrigerator from you for about two months back, vide your Receipt No. C-264 dated 10 January 2003. Having used it for about a month I find that the freezing section of the refrigerator is not working at all.
I, therefore, request you to replace the piece with a new one. The refrigerator has been given a two-year warranty against any technical fault.
I hope you would do the needful as early as possible because, without the freezing section, the Refrigerator is of no use.
Thanking you
Yours faithfully
Raj Rajeshwar