WRONG SUPPLY OF GOODS
 You placed an order with a publisher for a particular book, but he has sent you another book. Request him to send the book you have asked for.
4 Baker Street — Crimson City
 9th May 200–.
M/s OUP Publishers
 Daryaganj — New Delhi
Dear Sir
On 15th March, I ordered a copy of the book ‘Background of Music’ by H.S. Narang and remitted (Rs. 150/-) the entire amount of its price in advance.
 On opening the parcel, received this morning, I found that it contained a copy of the ‘History of Music’ by the same author. I regret that I never placed an order for this title. I am, therefore, returning it by parcel and request the replacement.
 I hope the replacement will be despatched at the earliest date. I also hope that I shall not be charged any additional packing or postal expenses.
 Yours faithfully
Sri Niwas
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