You are unable to execute an order by due date. Write a letter to your customer expressing regret and explaining why the delay is unavoidable. Ask for an extension of seven days’ time.
XYZ Cotton Mills Ltd.
84 Industrial Estate
Surat
26 April 2003.
M/s ABC & Co.
Ajmal Khan Road
New Delhi
Subject — Inability to execute your order in time
Dear Sir
 Your order No. 00642 dated 14 January 2003 was due to be executed on April 30. But we regret to inform you that due to some unavoidable reasons we won’t be able to supply you the ordered items in time. There have been labour problems in the entire cotton industry and as such production has almost come to a standstill in all the mills over here. However, in our mill, the production is going on, though at a subdued speed.
We are indeed sorry for not having been able to execute the order in time and request you to allow us to extend the period of delivery by a week at least. We hope you will bear with us and not mind the inconvenience.
Yours faithfully
 V.K. Ohri
 (Manager)
XYZ Cotton Mills — Surat
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