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OPD — Outpatient Department
OPD Full-Form refers to the Outpatient Department. OPD is basically that portion of a hospital that is made for treating outpatients. An OPD is also known as an outpatient clinic. The people that come in the category of outpatients are those who visit for treatment or diagnosis of their health problems but do not need a bed or admittance for overnight care at that time. The outpatient departments of hospitals in the currently provide a large variety of minor surgical processes, diagnostics tests and treatment services.
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Importance of OPD
An outpatient department is considered to be among the highly essential department in a hospital. Nearly thirty to thirty-five per cent the revenue is received by the hospitals through numerous diagnostic tests done in this department, consultation fee, etc. Over fifty per cent the patients of IPD or in-patient department enter through the outpatient department.
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An OPD acts as a screening point for the patients in accordance with the treatment needed by them. It reflects the popularity of a hospital. Those hospitals that are more well-known and popular will have a large number of patients attending that hospital’s outpatient department by choice. Additionally, a patient obtains the hospital’s first impression by visiting the outpatient department of that hospital.
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Functions of OPD
The main function of an OPD is to give follow-up care to the patients who are recently discharged and help them in their rehabilitation. It helps by facilitating investigations and screening for confirming the hospitalization of patients. It also controls diseases by diagnosing the illnesses and giving treatment on time. It provides training facilities for nursing, paramedical and medical staff. It also offers a venue for social and epidemiology research.
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Design and Management
An OPD is usually on the ground floor of a hospital and consist of a clinical lab, which includes the centralized area for collecting samples of blood, stool, and urine; toilets and washrooms, and a routine exam room that is adjacent to the centralized collection area. It also has a pharmacy that serves the inpatients as well as the OPD patients. The outpatient departments provide diagnostic services like microbiology, pathology, radiology, etc. It may also include sample collection points.
The specialized services that are provided by an OPD include gastrointestinal endoscopy, sigmoidoscopy, and colonoscopy. The OPD has (gentle) sloping ramps at the main entrance that helps by facilitating the movement. The majority of these departments have a double door that has a width of fifteen hundred millimetres. Wheelchairs are always available at the entrance section of this department. The entrance points for patient and staff are separate. Also, the parking area is generally close to the entrance areas.
The outpatient departments consist of four main organizational components, which include the medical staff, ancillary staff, nursing staff and clerical staff. The medical staff is the most important part of the organization. The ancillary staff usually works as the ECG, laboratory, and radiology technicians. The nursing staff consists of registered nurses, hospital or nursing aides and ANMs. The clerical staff engages in functions related to medical and secretarial records, receiving cash, billing, and registration.
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