You are Amol / Anubha staying at 162, Kailash Hills, New Delhi. Last month, you bought a cordless electric iron from ‘Premier Electronic Goods’, South Extn., New Delhi against a warranty of 2 years. Now you discover that there is something wrong with this iron. Its heat lasts hardly for a few seconds after it is taken off the mains. Write a letter to the dealer complaining about it. Also, request him to change this defective iron against the warranty that goes with it.                                                     

162 Kailash Hills

 New Delhi

7 March 2003

M/S Premier Electronic Goods

 South Extn.

 New Delhi

Subject — Defects in a recently bought Cordless Electric Iron

Sir

Last month I bought a cordless electric iron from your shop in South Extn. The cash memo for it was 1782 dated 14.2.2003, and it is against a warranty of two years. It is hardly one month since I bought this iron, and now I find that there is something gravely wrong with it. Its heat lasts hardly for a few seconds after it has been taken off the mains. I request you to change this defective piece since it is yet within the warranty period. Kindly have it replaced at your earliest and oblige.

Thanking you

 Yours faithfully

Amol

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