21. Reading Skills Comprehension: Convention

CONVENTION

(I. Tax & Central Excise, 1994)

Read the Passage carefully and answers the following Questions:-

 The stock-taking done at the first national convention on consumer protection served to highlight the areas that called for special attention to sustain the momentum of the movement as a genuine forum for safeguarding the people’s interests. Spreading awareness about the rights of the consumers and the relief open to them in case they did not get their money’s worth of goods and services has rightly been identified as the first priority.  While this may not be a difficult task in urban areas, where the movement is concentrated at present, taking it to the vast rural hinterland calls for a multi-media approach in which radio and television have a crucial role to play. The involvement of the 500-odd consumer organizations in the country in publicizing the concept of fair trade practices and the remedies available against their violation will prove rewarding if the message is conveyed through village bodies.

 Government efforts remain confined at best to set up the infrastructure after the formal launch of the movement with the enactment of the Consumer Protection Act. The mounting backlog of cases in consumer courts points to the need for toning up the district level redressed machinery.

The main objective of the movement is the creation of a culture that denies Place in the market for products that are not consumer friendly. This is possible only if consumer bodies take over the watchdog tale Performed by the Government till now and exercise social control over the market to see that the benefits of liberalization are not reaped by traders alone. But the plea to industry to exercise self-regulation and maintain minimum standards of quality and devise appropriate pricing is bound to go unheeded unless strict measures are taken to ensure compliance.                                  

 1. The first national convention on Consumer Protection has

(a) highlighted the areas for special attention

 (b) spread awareness about consumer rights

(c) specified in relief open to the consumer

(d) given it a momentum

2. Consumer Protection Act proposes to give consumer protection against

 (a) highly priced substandard goods

 (b) cheating by selling substandard goods

(c) not getting his money’s worth

(d)denial of relief if the product is not up to the mark

3. The government contributed to the Consumer Protection Movement by

(a) toning up a district-level redressed machinery

(b) clearing the backlog cases in the consumer court

(c) setting by infrastructure

(d) enactment of the Consumer Protection Act

4. Spreading Consumer Protection Movement to the rural areas needs

 (a) official patronage

(b) a multi-media approach

(c) consumer organization to canvass this

(d) message to be conveyed by village bodies

 5. Role of consumer bodies is

(a) To maintain minimum standards of quality

(b) ‘lb function as a watchdog

 (c) ‘lb makes a plea to industry to exercise self-control

(d) To exercise social control over the market

ANSWERS:-

1. (a)                2. (b)

3. (c)                4. (d)

5. (e)

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